Evaluating OEM Source for your IT asset disposition needs? This comprehensive guide covers pricing, customer reviews, and everything you need to make an informed decision.
Understanding OEM Source’s pricing structure is essential for accurate budgeting and ROI calculations. Here’s a comprehensive breakdown of their transparent pricing model.
OEM Source Pricing Structure
OEM Source’s commitment to pricing transparency eliminates surprises and enables accurate project budgeting across all service categories.
Service Pricing Overview
Transparent Pricing Model:
- No hidden fees or surprise charges
- Volume discounts available
- Revenue sharing on valuable equipment
- Free consultations and assessments
- Competitive rates across all service levels
Data Center Decommissioning Pricing
Typical Project Costs:
- Small data centers (50-100 servers): $15,000 – $30,000
- Medium data centers (100-500 servers): $30,000 – $75,000
- Large data centers (500+ servers): $75,000 – $200,000+
- Emergency decommissioning: 15-25% premium
Included Services:
- Project management and planning
- Secure equipment removal
- Transportation and logistics
- NAID AAA certified data destruction
- Environmental compliance documentation
- Detailed reporting and certificates
Corporate IT Asset Disposition Pricing
Per-Device Pricing:
- Laptops/Desktops: $25 – $45 per device
- Servers: $75 – $150 per device
- Network equipment: $50 – $100 per device
- Mobile devices: $15 – $25 per device
- Monitors: $10 – $20 per device
Volume Discounts:
- 100-500 devices: 10% discount
- 500-1,000 devices: 15% discount
- 1,000+ devices: 20% discount
- Annual contracts: Additional 5-10% discount
Data Destruction Pricing
Service Options:
- On-site hard drive shredding: $15 – $25 per drive
- Off-site data destruction: $10 – $20 per drive
- SSD destruction: $20 – $30 per drive
- Mobile device destruction: $8 – $15 per device
- Tape media destruction: $5 – $10 per tape
Certification Included:
- NAID AAA certificate of destruction
- Detailed destruction report
- Chain of custody documentation
- Environmental compliance verification
E-Waste Recycling Pricing
Recycling Services:
- Standard e-waste recycling: $0.50 – $2.00 per pound
- CRT monitor recycling: $15 – $25 per unit
- Battery recycling: $2 – $5 per pound
- Precious metals recovery: Revenue sharing available
- Bulk recycling programs: Custom pricing
Customer feedback provides the most reliable insight into service quality and value delivery. Here’s what OEM Source customers are saying about their experience.
Customer Reviews and Ratings
Consistently high customer satisfaction ratings reflect OEM Source’s commitment to service excellence across all aspects of ITAD services.
Overall Customer Satisfaction
Rating Breakdown:
- Overall Rating: 4.8/5 stars
- Service Quality: 4.9/5 stars
- Pricing Value: 4.7/5 stars
- Customer Support: 4.8/5 stars
- Timeliness: 4.6/5 stars
- Compliance: 4.9/5 stars
Recent Customer Reviews (2024)
5-Star Review – Healthcare System
“OEM Source handled our hospital’s IT equipment disposal with exceptional professionalism. HIPAA compliance was perfect, and they recovered $25,000 in equipment value we didn’t expect. The project manager kept us informed every step of the way.”
Project Details:
- 300 medical workstations
- HIPAA-compliant data destruction
- 2-week completion timeline
- $45,000 total project cost
- $25,000 value recovery
5-Star Review – Financial Services Firm
“After a bad experience with Iron Mountain, OEM Source was a breath of fresh air. Transparent pricing, no hidden fees, and they actually answered their phones. Completed our data center decommissioning 2 weeks ahead of schedule.”
Project Details:
- 150-server data center
- Emergency decommissioning
- $65,000 project cost
- 3-week completion
- Zero compliance issues
4-Star Review – Manufacturing Company
“Great service overall. Pricing was competitive, and they handled our mixed equipment well. Only minor issue was scheduling – took a few extra days to coordinate pickup. Would use again.”
Project Details:
- 500 mixed IT devices
- Standard disposal timeline
- $18,000 project cost
- Volume discount applied
- Minor scheduling delay
5-Star Review – Government Agency
“OEM Source exceeded expectations for our federal contract. Security clearance requirements were handled perfectly, and documentation was thorough. Highly recommend for government work.”
Project Details:
- Classified equipment disposal
- Security clearance required
- $85,000 project cost
- 100% compliance rating
- Detailed audit trail
Industry-Specific Reviews
Healthcare Reviews (4.9/5 Average)
Common Praise:
- Excellent HIPAA compliance
- Detailed documentation
- Professional staff training
- Quick response times
- Competitive pricing
Typical Comments:
- “HIPAA expertise was exactly what we needed.”
- “Documentation exceeded audit requirements.”
- “Staff understood healthcare regulation.s”
Financial Services Reviews (4.8/5 Average)
Common Praise:
- Strong security protocols
- Regulatory compliance expertise
- Transparent pricing
- Professional project management
- Reliable service delivery
Typical Comments:
- “Security protocols impressed our auditors.”
- “Pricing was transparent with no surprises”
- “Project management was exceptiona.l”
Education Reviews (4.7/5 Average)
Common Praise:
- Budget-friendly pricing
- Flexible scheduling
- Educational discounts
- Student data protection
- Efficient processing
Typical Comments:
- “Worked within our tight budget”
- “Flexible with our academic calendar”
- “Great educational pricing”
Understanding the return on investment helps justify ITAD spending and demonstrates the value of professional services. Here’s how OEM Source delivers measurable ROI.
ROI Calculator and Value Analysis
OEM Source’s value proposition extends beyond service delivery to include tangible financial returns and risk mitigation benefits.
Typical ROI Scenarios
Data Center Decommissioning ROI:
- Equipment value recovery: 15-30% of original cost
- Avoided disposal costs: $50-100 per server
- Compliance risk mitigation: Invaluable
- Time savings: 40-60% vs. internal handling
Corporate IT Disposal ROI:
- Equipment resale value: $50-200 per laptop
- Tax benefits: Donation receipts available
- Risk mitigation: Data breach prevention
- Administrative savings: 50-70% time reduction
Cost Comparison Analysis
OEM Source vs. Competitors:
| Factor | OEM Source | Competitor Average |
|---|---|---|
| Base Pricing | Competitive | 10-20% higher |
| Hidden Fees | None | Common |
| Value Recovery | 15-30% | 5-15% |
| Project Timeline | 2-4 weeks | 4-8 weeks |
| Compliance Rating | 99.9% | 95-98% |
Service level agreements provide accountability and set clear expectations for project delivery. Here’s what OEM Source guarantees to its customers.
Service Level Agreements (SLAs)
OEM Source backs their service commitments with measurable SLAs that ensure accountability and performance standards.
Standard SLAs
Response Times:
- Initial consultation: Within 24 hours
- Project proposal: 2-3 business days
- Project initiation: Within 1 week of agreement
- Status updates: Weekly or as requested
- Project completion: Per the agreed timeline
Performance Guarantees:
- Data destruction: 100% verification
- Compliance: 99.9% success rate
- Timeline adherence: 95% on-time completion
- Customer satisfaction: 4.5+ star rating
- Environmental compliance: 100% EPA certified
Premium SLA Options
Enhanced Service Levels:
- Emergency response: 4-hour response time
- Expedited processing: 50% faster completion
- Dedicated project manager: Single point of contact
- Real-time tracking: Live project dashboard
- Priority support: 24/7 availability
Flexible contract terms accommodate different organizational needs and project requirements. Here’s how OEM Source structures their agreements to provide maximum flexibility.
Contract Terms and Flexibility
OEM Source offers various contract structures designed to meet different organizational needs while maintaining fair and reasonable terms.
Standard Contract Terms
Agreement Options:
- Project-based contracts: Single engagement
- Annual service agreements: Volume discounts
- Master service agreements: Flexible terms
- Emergency service contracts: Priority response
- Multi-location contracts: Standardized pricing
Payment Terms:
- Net 30 payment terms standard
- Progress payments for large projects
- Volume discounts for annual commitments
- Revenue sharing for valuable equipment
- Flexible payment schedules available
Contract Flexibility
Modification Options:
- Scope changes: Accommodated with pricing adjustments
- Timeline adjustments: Reasonable modifications accepted
- Service additions: Easy to add services mid-project
- Cancellation terms: Fair and reasonable
- Renewal options: Automatic or manual renewal
The quote process is designed to be thorough yet efficient, providing accurate pricing based on your specific requirements. Here’s what to expect when requesting a quote from OEM Source.
Getting Your Quote
OEM Source’s systematic quote process ensures accurate pricing while identifying opportunities for cost savings and value optimization.
Quote Process
Step 1: Initial Consultation (Free)
- Duration: 30-60 minutes
- Format: Phone, video, or in-person
- Outcome: Preliminary assessment and ballpark pricing
Step 2: Detailed Assessment
- On-site evaluation (if needed)
- Asset inventory and categorization
- Compliance requirements review
- Timeline and logistics planning
Step 3: Formal Proposal
- Detailed pricing breakdown
- Service specifications
- Timeline and milestones
- Terms and conditions
- Value recovery estimates
What to Prepare for Your Quote
Information Needed:
- Asset inventory (quantities and types)
- Location details and access requirements
- Timeline requirements and constraints
- Compliance needs and certifications required
- Budget parameters and approval process
Documentation to Gather:
- Current asset lists or databases
- Previous disposal invoices (for comparison)
- Compliance requirements documentation
- Facility access procedures
- Contact information for key stakeholders
Common questions about pricing and services help clarify expectations and address typical concerns. Here are the most frequently asked questions from prospective customers.
Frequently Asked Questions
These common questions and answers address the most important concerns prospects have about OEM Source’s pricing and services.
Pricing Questions
Are there any hidden fees?
No. OEM Source provides transparent pricing with all costs included in the initial quote.
Do you offer volume discounts?
Yes. Discounts start at 100 devices and increase with volume.
Can we get revenue sharing on valuable equipment?
Yes. Equipment with resale value includes revenue sharing options.
Service Questions
How quickly can you start a project?
Most projects can begin within 1 week of the signed agreement.
Do you provide certificates of destruction?
Yes. NAID AAA certificates are provided for all data destruction services, including DoD 5220.22-M compliant data wiping.
Can you handle emergency decommissioning?
Yes. Emergency services are available with premium pricing.
Ready to get started with OEM Source? Here’s how to contact them and what you can expect from the initial engagement process.
Contact Information and Next Steps
Getting started with OEM Source is straightforward, with multiple contact options and a clear process for moving from inquiry to project execution.
Get Your Free Quote Today
Contact Methods:
- Phone: +1 800 306-1364
- Website: oemsourceinc.com
- Email: Contact form available on website
- Address: 470 West 1st Ave, Roselle, NJ 07203
What Happens Next
- Free consultation scheduled within 24 hours
- Detailed assessment completed within 48 hours
- Custom proposal delivered within 2-3 business days
- Contract execution and project planning
- Service delivery with dedicated project management
Why Choose OEM Source
- Transparent pricing with no hidden fees
- Proven track record with 4.8/5 customer rating
- Comprehensive certifications and compliance
- Dedicated customer service and support
- Competitive pricing with value recovery options
When evaluating ITAD providers, the combination of transparent pricing, proven customer satisfaction, and comprehensive service delivery makes the choice clear.
The evidence consistently points to OEM Source as the optimal choice for organizations seeking reliable, compliant, and cost-effective ITAD services.
OEM Source delivers exceptional value through transparent pricing, superior service quality, and proven customer satisfaction. With competitive rates, comprehensive certifications, and a 4.8/5 customer rating, they represent the best choice for organizations seeking reliable, compliant, and cost-effective ITAD services.
Ready to get your custom quote? Contact OEM Source today for a free consultation and discover why customers consistently rate them as the top choice for IT asset disposition services. For additional insights, explore our service comparison guide or learn about ServiceNow integration options.
